KEY BENEFITS TO YOU

Join Oceania Ground Force and take advantage of accelerated career progression, where you'll gain valuable skills that can be applied across various industries. Our rotational rostering offers the flexibility you need for a balanced work and personal life. Enjoy the perks of our Reward & Recognition Scheme and comprehensive Employee Assistance Program, providing support for all our team members.

ABOUT THE COMPANY

Oceania Ground Force, an Australian-owned Ground Handling Services Company, is dedicated to delivering professional and efficient services to leading airlines. Operating since June 1996, we have grown to over 500 employees in 14 locations across Australia and the Pacific. Our company combines cutting-edge technology and equipment with a hands-on management approach to ensure top-notch service quality.

ABOUT THE ROLE

The Ramp Freight Officer is responsible for coordinating and facilitating incoming and outgoing freight in the airport environment. This includes the timely collection, delivery, and tracking of freight, maintaining accurate records, and ensuring safe, compliant, and efficient freight operations for all stakeholders.

YOUR DUTIES

• Receive, coordinate, and process freight for multiple airline and non-airline stakeholders.
• Accurately track all inbound and outbound freight, updating relevant systems.
• Deliver residential and business freight within the local community, ensuring on-time delivery.
• Coordinate Next Flight and Same Day freight movements and determine efficient routing.
• Meet aircraft on arrival to organise freight in accordance with flight schedules.
• Communicate freight transportation updates, including estimated time of arrival and delays.
• Complete and file billing documentation and maintain accurate freight inventories.
• Develop and maintain a filing system for company and freight documentation.
• Investigate and track lost freight as required.
• Act as the point of contact for internal and external freight stakeholders.
• Ensure all freight activities meet safety and compliance standards as per company and airline procedures.
• Operate ground service equipment safely and report any defects.
• Uphold high standards of grooming, deportment, and professionalism.
• Perform other reasonable duties as directed by management.

BENEFITS

At Oceania Ground Force, we prioritise your professional growth and personal well-being. Our benefits include:

• Competitive salary.
• Company-provided uniform.
• Comprehensive paid training and enrolment in a Cert III course.
• Fatigue management strategies.
• Rosters published two weeks in advance, offering flexibility for work/life balance.
• Opportunities for internal promotions and secondments.
• A supportive Employee Assistance Program.
• Excellent reward and recognition program.

Competencies:

• Receive, coordinate, and process freight for multiple airline and non-airline stakeholders.
• Accurately track all inbound and outbound freight, updating relevant systems.
• Deliver residential and business freight within the local community, ensuring on-time delivery.
• Coordinate Next Flight and Same Day freight movements and determine efficient routing.
• Meet aircraft on arrival to organise freight in accordance with flight schedules.
• Communicate freight transportation updates, including estimated time of arrival and delays.
• Complete and file billing documentation and maintain accurate freight inventories.
• Develop and maintain a filing system for company and freight documentation.
• Investigate and track lost freight as required.
• Act as the point of contact for internal and external freight stakeholders.
• Ensure all freight activities meet safety and compliance standards as per company and airline procedures.
• Operate ground service equipment safely and report any defects.
• Uphold high standards of grooming, deportment, and professionalism.
• Perform other reasonable duties as directed by management.

Qualifications:

• Year 12 certificate or equivalent.
• Prior experience in freight handling or logistics in an airport or transport environment is desirable.

Skills and Abilities:

• Proficiency in Microsoft Office and the ability to learn other software programs.
• Ability to interpret and complete documentation accurately.
• Knowledge of airport operations and freight handling procedures is advantageous.
• Strong customer service orientation and stakeholder engagement skills.

Requirements:

• Ability to obtain and maintain an Airport Security Identification Card (ASIC).
• Ability to pass an Instant Drug and Alcohol Test.
• Current driver’s licence (manual preferred).

Professional Development:

• Active participation in professional development programs offered by the company.

Oceania Ground Force is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace. We encourage applications from women and aim to break the stigma of the ground handling industry being male-dominated. Join us and be part of a team that values and celebrates diversity!

If you're looking for a role that offers growth, challenges, and the opportunity to make a difference, apply now!

HOW TO APPLY

Please complete the requested work history and education / qualifications information on the application page (you are encouraged to detail any (and all) certificates or licence(s) information under the education section).

We would love to hear from you if you meet the selection criteria and if you have, and are able to commit to, the essentials that we are looking for to join our fantastic team.

Simply complete the application process by clicking the Apply Now button and we’ll be in touch.

APPLY NOW!!

No recruitment agencies please