Air Nauru Turnaround Coordinator 

This is a part-time role classified at C6 – Customer Service Advanced, offering 40 hours per fortnight.

About us:

Oceania Ground Force is an Australian owned Ground Handling Services Company. We provide professional and efficient ground handling services to leading airlines and supply & maintain innovative ground handling equipment. Our large team throughout Australia and the Pacific are vital to these operations.

Oceania Ground Force first commenced ground handling operations in June 1996 and now have over 500+ staff in 14 locations across Australia and the Pacific.

Our Company combines the latest technology and equipment, expert employees and a confident hands-on management style to deliver practical and high-quality services.

Purpose:

The Nauru Turnaround Coordinator is responsible for ensuring the efficient, compliant, and seamless coordination of Air Nauru operations at Brisbane Airport. This role provides both operational and administrative support, acting as a key liaison between Oceania Ground Force, Brisbane Airport Corporation (BAC), and Air Nauru stakeholders.

The position plays a critical role in supporting weekly flight operations, maintaining compliance with regulatory and company standards, and ensuring that all turnaround activities are conducted safely, efficiently, and in accordance with established procedures.

Due to the dynamic nature of airline operations, this role requires flexibility. Rosters and working hours may be adjusted to align with Air Nauru’s operational requirements and any changes to the airline schedule.

The Nauru Turnaround Coordinator is responsible for the day-to-day management of staff performance across both Ramp and Customer Service operations. This includes providing leadership, guidance, and support to ensure staff meet operational, safety, and service delivery standards. The role operates with the oversight and support of the Ground Services Manager, with more complex performance or conduct matters escalated as required.

What’s in it for you

• Opportunity to step into a leadership role within airport operations
• Exposure to international airline operations (Air Nauru)
• Diverse role across frontline operations and administration
• Supportive team environment with ongoing development opportunities
• Competitive hourly rate aligned with C6 classification

Key Responsibilities

Leadership & Performance

• Lead and support staff during Air Nauru turnarounds across customer service and ramp operations
• Provide clear direction, coaching, and real-time feedback on shift
• Monitor performance and ensure standards, safety, and procedures are followed
• Escalate complex performance or conduct matters as required

Operational Coordination

• Coordinate weekly turnaround activities and team priorities
• Support efficient delivery of operations in line with KPIs
• Maintain a strong on-the-ground presence during flight operations

Stakeholder Liaison

• Act as a key contact for staff, Air Nauru, and Brisbane Airport Corporation (BAC)
• Communicate operational updates including delays, bay allocations, and changes

Compliance & Administration

• Review flight documentation and ensure accuracy and completion
• Monitor operational compliance requirements and follow up where needed
• Support banking processes and liaise with accounts where required
• Maintain accurate records in line with company and regulatory standards

Roster (Indicative)

This role supports weekly Air Nauru services, with an indicative roster:

• Monday: 09:00 – 13:00
• Wednesday: 02:50 – 06:50
• Thursday: 03:30 – 07:30 or 18:10 – 22:10
• Friday: 16:00 – 20:00

Roster is subject to change based on operational requirements — flexibility is essential.

About You

• Minimum 2 years’ experience in a supervisory or people management role
• Experience within airport, airline, or ground handling operations essential
• Strong leadership skills with the ability to guide and support teams on shift
• Excellent communication and stakeholder engagement skills
• Highly organised with strong attention to detail
• Ability to manage competing priorities in a fast-paced environment
• Confident working both independently and as part of a team

Experience with Air Nauru operations will be highly regarded.

Requirements

• Ability to obtain and maintain an ASIC
• Flexibility to work early mornings, evenings, weekends, and public holidays
• Ability to meet operational and physical requirements of the role

Professional Development

We support ongoing learning and development and encourage participation in internal and external training to support your growth and success in the role.

HOW TO APPLY

Please complete the requested work history and education / qualifications information on the application page (you are encouraged to detail any (and all) certificates or license(s) information under the education section).

We would love to hear from you if you meet the selection criteria and if you have, and are able to commit to, the essentials that we are looking for to join our fantastic team.

Simply complete the application process by clicking the Apply Now button and we’ll be in touch.

APPLY NOW!!

No recruitment agencies please